Legal Notice
This website, www.easemysafari.com (the “Site”), is a product of Intelix Solutions Limited. Ease My Safari services are offered to you the customer, on condition of your acceptance without modification of the terms, conditions, rules, and notices contained herein.
Your use of this website constitutes your agreement to all such terms, conditions, rules, and notices. If you do not agree to these terms, conditions, rules, and notices, you may not use this Site and you must exit this Site immediately.
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The Materials refer to tours operated by Ease My Safari. These tours are subject to Ease My Safari’s terms and conditions which can be found at: https://easemysafari.com/terms-and-conditions/
No Materials from the Site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of site Materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices.
Modification of the Materials or use of the Materials for any other purpose is a violation of Ease My Safari’s copyright and other proprietary rights. For purposes of this agreement, the use of any such Materials on any other Web site or networked computer environment is prohibited.
Journalists and search engines may cite or refer to the URL of this site without limitation. All trademarks, service marks, and trade names appearing on the Site are the property of their respective owners.
This Site is controlled and operated by Ease My Safari from its offices within Nairobi, Kenya. Ease My Safari makes no representation that Materials on the Site are appropriate or available for use in other locations.
Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
Buying or Selling of Wildlife Products
At Ease My Safari, we have a ZERO-TOLERANCE POLICY when it comes to the buying or selling of wildlife products. Our clients are strictly prohibited from engaging in such activities during their safaris. The exploitation and trade of wildlife products contribute to the decline of endangered species and the destruction of ecosystems.
We encourage our clients to appreciate and respect the natural beauty of East Africa while on safari, and to support efforts that protect wildlife and promote conservation.
Any violation of this policy will result in immediate termination of the safari without refund.
Booking & Payment conditions
All inclusions and exclusions will be indicated on the itinerary shared 7 quoted. In case you have any questions or concerns our tours and travel consultants will address them extensively through emails.
Our prices are subject to inflation and may change without prior notice. However, we will communicate & advise a client of any changes prior to the client’s travel.
The rates quoted are subject to change without prior warning if there are any increases in bed levies, park fees, ROE, fuel, sales tax or VAT, third-party services, or any other circumstances beyond our control in the countries featured in this quote
Modes of Payments
There are different modes of payment acceptable to us; PayPal is mostly used by our international guests, and you are expected to cater to the transaction costs.
Master card, visa, discover, bank deposit, bank funds transfers or mobile money transfer, and online express check out are other means you can choose from.
Credit card payment is the fastest and easiest method of making payments. It is also a secure platform as all your details are confidential and should any challenges occur, the funds can be sent back to the card.
Credit/ Debit card mode of payment has a 3.6% commission surcharge added on top of the original net amount (Our online express check out i.e. Flutterwave, automatically adds this surcharge on top of the net amount. The 3.6% charge does not come to Ease My Safari, it is a bank surcharge for credit card transactions.
If your credit card transaction fails, you may need to contact your bank to authorize payments to Kenya. Oftentimes, banks may put a caveat to protect their customers from fraudulent transactions in foreign countries
Cash payments are NOT allowed
Booking Confirmation
We confirm booking upon receipt of a 50% deposit of the total amount. Full (100%) payment should have been cleared 7 working days before the adventure start date.
Cancellation Policy
All cancellations must be made in writing.
Reservations that are canceled are subject to cancellation and no-show fees.
Reservations that are reduced in length of stay, or reduced in the number of occupancies are subject to cancellation and no-show fees and quotation review.
Cancellation Fees
- 35% if canceled between 60 and 45 days prior to arrival
- 50% if canceled between 44 and 31 days prior to arrival
- 100% if canceled 30 days and 24 hours prior to arrival
- Alterations to Tours
The right is reserved to change any route or arrangements should conditions necessitate offering substitutes of equal value or to cancel the operation of any scheduled tour.
The right is also reserved to decline to accept or retain any person as a member of any tour at any time, in which event an equitable amount will be refunded.
Package/Itinerary Inclusions
A client should receive a package or itinerary with all inclusions, exclusions, optional/ extra, & chargeable activities and payment methods clearly indicated.
The most notable rate inclusions include; All expenses in connection with ground transport for the itinerary set out; all entry fees, hotel accommodation, Half/full board, table hotel meals, lunches, and dhow trips as and where applicable. The most notable exclusions are personal expenses such as beverages, laundry, and tips.
Optional/ extra and self-sponsored activities and their probable costs are usually clearly indicated to enable you to plan accordingly. The costs are subject to change and some vary from one destination/ accommodation facility to the other.
What’s Included in your Safari/ Package
Lodge Safaris
Guaranteed window seat and access to photographic roof hatch in specially-equipped, custom-built safari bus driven by accomplished driver-guides
- All game drives
- Full board (FB) accommodation in lodges/hotels except for Nairobi hotels that mostly charge for bed and breakfast (BB) only.
- All game park entrance fees (Unless quoted otherwise)
- Services of experienced driver guides
Camping Safaris
- Transport in a luxury 7 sitter mini-bus
- Guaranteed window seat
- Services of an experienced driver/Guide
- All camping equipment except sleeping bags
- All camping and game park entrance fees
- 3 meals a day are prepared by our expert safari cook.
Walking Safari
- Transport in a luxury 7-sitter mini-bus
- Professional Services of an experienced naturalist/ Guide.
- Services of an English-speaking driver-guide
- Services of an experienced safari cook
- All camping equipment
- All tribal guides
Mountain Climbing
- Return Transport from Nairobi except for Kilimanjaro
- Professional guides/ porters/ cooks
- All accommodation and food on the mountain
- All entrance & guiding fees
- Hotel accommodation where necessary on either Bed & Breakfast (BB) half board (HB) / full board (FB)
What’s Not Included in your Safari/ Package
- Tips & gratuities
- Laundry,
- Hard & Soft Drinks (Unless stated)
- Personal travel insurance
- Flying Doctors medical, emergency, and rescue cover (unless Stated/ requested), and
- Any other items of personal use/nature
NOTE: Always refer to your package/itinerary document for exclusions
What You Need On Safari
Below is just a guide on what we rec
Mountain trekking
- Rucksack
- Sleeping bag
- Extra warm clothes
- Hiking boots
- Spirit of adventure
Tribal Walking Safaris/Camping safaris
- Sleeping bags
- Personal spending money
- Films for whole duration safari
- Flashlight and batteries.
Recommended & Optional Items to Carry
- Camera, phone & their respective chargers or power bank
- Sanitiser & Bug spray/Bug lotion
- Passport/National ID
- Swimming costume
- Sunscreen & Safari hat in case of hot sun
- Loose cash for tips or gratuities
- Swimsuit/ costume, smart casual & comfortable clothes/wear ideal for photography
- Lightweight Raincoat/ jacket, Fleece Jacket – for layering in the chilly evenings/ nights
- Refillable water bottles (You can purchase a branded Ease My Safari Water Bottle on order)
- Soft drinks & snacks to eat along the way (Avoid disposable & plastics materials)
- Some medication for headaches, stomach upsets, or any allergies that you may have
- Personal effects: Items of personal use (e.g. wipes, body lotion, roll-on, perfumes, bandana, etc.)
- Extra t-shirt, comfortable walking/hiking shoes/ boots/ sandals, & socks
Incentive Travel
Many people dream of visiting East Africa. If you are looking for the perfect incentive travel option for your employees, affiliates, or partners, why not let their dreams come true and offer them an African safari?
Putting together the perfect safari package to suit any individual needs and interests couldn’t be any easier. With our world of safari options, you’ll be spoilt for choice.
Safari Styles
We offer the traveler an unparalleled range of options. The incredible diversity of landscapes, cultures, wildlife, and activities means endless opportunities.
With so many choices at hand, some people find the prospect of planning a trip quite daunting. It doesn’t have to be that way.
With us, it is very easy to plan and prepare for a safari that is as individual as you are, and that satisfies your own personal needs and interests.
Visa And Passport
- A valid passport is required for all foreigners entering Kenya, Tanzania, and Uganda. Visa requirements vary according to the country of origin.
- Most nationalities require a visa to enter Kenya, Tanzania, and Uganda. We advise that you check with the nearest Consulate of Kenya, Tanzania, or Uganda if traveling to the respective country.
- Visas can be processed at the airports upon arrival but this can be very slow. We, therefore, advise clients to purchase them from their countries of origin before traveling.
- Many nationalities, including the US and the UK, require a visa to enter Kenya. These cost US$50 and are obtainable through the new eCitizen website – manual applications are no longer accepted. For a list of nationalities requiring a visa, please refer here.
- Please make sure your passport is valid for a minimum of 6 months after arrival in Kenya.
Vaccinations
- Yellow fever and Cholera vaccination certificates are required in Kenya if visitors are arriving from a country where these diseases are present.
- A yellow fever certificate is required in Tanzania regardless of the country of origin.
- Malaria prophylaxis is recommended
- We advise that all clients seek advice from their doctors when planning to travel.
Currency
Kenyan currency is based on the decimal system. The unit of currency is the Shilling divided into 100 cents.
Visitors are advised to check currency exchange rates regularly. Banks give slightly better rates of exchange than hotels.
- It is a serious offense to deface or knowingly damage Kenyan currency.
- Visitors are strongly advised to avoid street dealers and to transact all currency dealings through official dealers.
Banking
- Nairobi, Mombasa, and most other principal centers in Kenya have banked with Bureau de Change.
- Banking hours are from normally 0900hrs to 1600hrs, Monday to Friday. Some open between 0800Hrs and 1630Hrs/1700Hrs. Banks at Jomo Kenyatta and MoiInternational Airports operate a 24hrs service.
- ATM booths are usually easily accessible as most of them operate 24hrs, with most accepting local credit/debit cards, VISA, MasterCard, and Maestro
Tipping
A Service Charge is usually included in all tariffs.
However, the tipping of exceptional service is always appreciated. Customary tips for bar service and room porters are 10% whereas restaurant tariffs that exclude service charges will anticipate a 5% to 10% tip of the total amount of the bill.
Tips and gratuities are not included and are entirely at guests’ discretion. We are often asked for advice and the following may act as a guideline:
- Guests can tip their safari guide and butler separately: US$ 20-30 and US$ 10-20 (per room per day) respectively
Security
- In keeping with many tourist centers worldwide, visitors are advised not to leave any valuables in their hotel room when they go out, but to make use of the safe-deposit boxes which are available at most camps, hotels, and lodges.
- As in all major cities, it is advisable to avoid back streets at night (especially alone); in fact, is it much safer to avoid night walking altogether and use taxis or self-drive hire cars instead.
- Kenya has an excellent police force and most hotels have experienced security personnel and caring doormen.
Hotel Check-Out Time
- The standard checkout time in most accommodation facilities in Kenya is 1000Hrs, regardless of the actual departure time from your hotel.
- Dayroom facilities may be available for clients leaving in the evening or they may allow you to keep your room until departure depending on the occupancy of the Hotel. A charge will be payable locally for this service.
Accommodation
- Whenever possible we book rooms with private bathrooms on the basis of two persons sharing a double room.
- Single rooms are available at supplementary cost but neither single room nor rooms with private baths can be guaranteed especially within the national parks and game reserves.
- Hotels, where mentioned, are named as an indication of category, and rooms may be reserved at similar hotels.
Photography
- For game and bird photography a telephoto lens of 200-300mm (or higher) is strongly recommended. Twin lens reflex cameras are generally impractical.
- It is wise to equip yourself with plenty of batteries, an ultra-violet filter, and a lens hood as these are seldom available when on Safari.
- Visitors are advised that it is an offense to photograph Kenya’s head of state, military installations, policemen in uniforms, etc.
As a general rule elsewhere, visitors are strongly advised to seek permission before taking any photographs.
